Delete your account and personal data
How to delete your own BytePhase login from the phone app, what is removed and what is kept, and how shops remove a customer's data.
delete account, delete my account, remove account, close account, delete my data, GDPR, privacy, anonymise, anonymize, right to be forgotten, personal data, data protection, remove customer dataUse this when you want BytePhase to stop holding your personal details. Deleting your account doesn’t erase records. It replaces your details with anonymous ones, so nothing left can identify you.
Before you start
Section titled “Before you start”- You delete your account from the BytePhase phone app.
- This removes your own login only. It doesn’t close your shop’s BytePhase account or delete its jobs, customers or invoices.
- It can’t be undone.
Can’t see Delete my account? Then ask for it instead:
- Staff: ask your shop owner.
- Shop owners: to delete a login, or to close your shop’s whole BytePhase account, email support@bytephase.com.
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In the BytePhase phone app, tap More. Then tap your profile picture at the top right.
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At the bottom of the menu, under Log out, tap Delete my account.
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Read the warning. Then tick I understand this action cannot be undone.
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Under Type DELETE to confirm, type DELETE in capital letters.
Phone -
Tap Delete account.
You see “Your account has been deleted”, and you’re signed out.
What is removed and what is kept
Section titled “What is removed and what is kept”| What | What happens |
|---|---|
| Your name, email, phone number, tax number and address | Replaced with anonymous values |
| Your sign-in | Stops working on every device |
| Invoices, payments and other money records | Kept, because the law requires it. They no longer show who you are |
Removing a customer’s personal data (for shops)
Section titled “Removing a customer’s personal data (for shops)”A customer can also ask your shop to remove their details. If your shop asks customers for data consent, staff see Delete personal data (GDPR) in the customer’s actions. It deletes and anonymises that customer’s data. It can’t be undone.
This option only shows when Ask customers for data consent is turned on in Settings › App & account › General settings.
Good to know
Section titled “Good to know”- If you’re the shop owner, make sure another admin can still sign in before you delete your own account.
- Read our privacy policy for how BytePhase handles your data.
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Last checked 9 Oct 2026