Getting started
Set up your shop and learn the basics of BytePhase.
13 articles
- GuideAsk BytePhase AI (Byte) for helpOpen Byte, the assistant inside BytePhase, ask a question in your own language, get taken to the right screen, or talk to our support team.
- GuideFinish setting up your shop with the checklistUse the Business readiness checklist in Settings to finish setting up your shop, one small task at a time.
- GuideSet up your new shop after you sign upRight after you sign up, pick the work you do and the devices you repair, then go straight into your workspace.
- GuideSign in to BytePhaseSign in with your email or mobile number and password, or with Google or Apple. Reset your password if you forgot it.
- GuideTurn a feature on or offShow or hide a whole feature, like AMC, Rentals or Tasks, for everyone in your shop from the Features page.Needs the Basic plan or higher.
- GuideUse BytePhase on your phoneGet the BytePhase app for Android or iPhone, or install it from your browser. Then sign in by scanning a QR code.
- LearnDoes BytePhase work offline?BytePhase needs an internet connection to save and load your work. Here's what you see on a computer and in the phone app when the internet drops.
- LearnGetting around on your phoneHow the BytePhase phone app is laid out: the bottom bar for your job in the shop, the More menu, the + button, search, scan and alerts.
- LearnGuided toursThe short tours inside BytePhase that show you around a screen, when they start by themselves, and how to watch one again.
- LearnKey words in BytePhase, explainedThe few ideas behind BytePhase in plain words: your account, businesses, branches, jobs, statuses, plans and features.
- LearnPlans and what's includedWhat you get on each BytePhase plan (Lite, Basic, Standard and Enterprise) and how the 15-day free trial works.
- LearnQuick start: your first job, invoice and paymentFollow one repair from the moment the customer hands over the device until they pay, to see how BytePhase works.
- LearnWelcome to BytePhaseWhat BytePhase does for your repair shop, how this help center is laid out, and where to start.
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