Get IndiaMART and Justdial enquiries as leads

India only

IndiaMART and Justdial appear only for shops in India.

Use this so every buyer enquiry from your IndiaMART or Justdial listing appears in BytePhase as a Lead. Nobody has to copy them across by hand. The lead’s source is set to IndiaMART or Justdial.

Before you start

• You need a paid IndiaMART seller plan or a paid Justdial account.
• You can connect this on every plan. To see the enquiries, you need the Standard plan or higher.
• Enquiries always become Leads. You can’t send them to self check-in.

Steps

1. Go to Settings › Integrations. Under Website & forms, click Connect on IndiaMART or Justdial.

2. On What to create, Lead is already picked. Click Next.

3. Copy the Webhook URL. It contains your key and is shown only once, so copy it now.

   

   Desktop

4. Give the URL to IndiaMART or Justdial:

   • IndiaMART: sign in to IndiaMART, open Lead Manager, then the three-dot menu › Import/Export Leads › Push API. Choose Other as the CRM, name it BytePhase, and paste the URL as the Webhook Listener URL. Confirm with the OTP IndiaMART sends you.
   • Justdial: Justdial has no self-service setting for this. Send the URL to your Justdial account manager and ask them to set it up as your lead webhook, using the GET method.

5. Wait for the first enquiry. For IndiaMART, use the test option on its Push API screen. Justdial can’t send a test on request, so the page confirms the link when your first real lead arrives. Justdial usually takes about a day.

6. Click Next, choose what happens if the customer already exists, and click Activate integration.

Done!

New IndiaMART or Justdial enquiries now appear in Leads, marked with where they came from.

Good to know

• To see each enquiry that came in and whether it worked, use View activity on the card.
• If you change the key with Rotate key, the old URL stops working. Give the new URL to IndiaMART or Justdial.