Print settings

Print settings decide how your printouts look and what they show. One page covers every document, every printer and every paper size. A live preview shows the result with sample data before you save.

To open it: Settings › Documents & printing › Print settings. On a phone: More › System › Settings › Documents & printing › Print settings.

Each business has its own print settings

The line at the top says “These settings apply to” and the business name. Changes are saved only for that business. To change another business, switch to it first. Saved documents reprint with the new look. Their numbers and amounts don’t change.

Who can change them

• To open the page, your shop owner must let you see business settings (Business Settings › View).
• To change anything, you also need Business Settings › Change settings. Without it, you can look and preview, but there’s no Save settings button.

How the page works

1. At the top, under Where it prints, pick the printer: A4 / Laser, Thermal receipt, Barcode labels or Sticker print.
2. Pick a document from the row of documents, for example Job sheet or Job invoice. The preview shows that document.
3. Change the options on the right (on a phone, below). On a phone, tap Preview to see the Live preview.
4. Click Save settings. Cancel throws away your changes. Restore defaults puts the settings shown back to how they started.

If you leave with changes not saved, you see Unsaved changes.

The same layout for all documents, or one document only

For most A4 and receipt documents, a switch lets you choose:

• Default for all documents: your changes apply to every document of this business. This is how it starts.
• Custom for this document: changes apply only to the document you picked. Anything you don’t change stays linked to the shared setup. Revert to shared removes the document’s own changes.

The documents that can have their own layout are the job sheet, job invoice, delivery challan, quotation and sale invoice. The others always use the shared setup.

The theme is always shared. While Custom for this document is on, you see “The theme is shared by every document of this business.”

Theme and text size

Option	What it does	Starts as	Plan
Theme & layout	The look of every A4 document: Classic (the standard bordered layout), Modern (your accent colour on every page) or Compact (fits more on every page). It never changes which details print	Classic	Modern and Compact need Standard and above
Accent colour	The colour used by the Modern theme	Blue	Standard and above
Text size	Makes all text on A4 documents bigger or smaller: 80%, 90%, 100% or 110%	Standard (100%)	Every plan
Receipt theme & layout	The look of every thermal receipt: Classic, Modern (bigger text, easiest to read) or Compact (smallest text, uses less paper)	Classic	Modern and Compact need Standard and above
Receipt text size	Makes all text on receipts bigger or smaller	100%	Every plan
Receipt spacing	Space between lines: Comfortable, Standard or Tight	Standard	Every plan
Reversed section headings	Prints receipt headings as white text on a black bar. Turn it off if your printer smudges solid black	On	Every plan

On Lite and Basic, every document prints in Classic, even if Modern or Compact was saved earlier. See I can’t pick the Modern or Compact print theme.

Paper size

Paper size sits under the theme. Each printer has its own size, and each business keeps its own.

Where it prints	Sizes	Starts as
A4 / Laser	A4, A5, Letter	A4
Thermal receipt	58mm, 80mm	80mm
Barcode labels (part label)	38×25, 50×25, 50×30, 100×50, 100×75 mm	50×30
Sticker print: job sheet sticker (technician copy)	Same label sizes	100×75
Sticker print: delivery challan and AMC contract stickers	Same label sizes	50×30

Set the receipt size to match your paper roll. If they don’t match, the receipt is cut off or shrunk.

What prints on A4 documents and receipts

The options are grouped into sections. Each section shows how many of its details are printed, for example “5 of 7 printed”. Details marked Always printed can’t be turned off.

Section	What you can show or hide
Customer details	Name (always printed), mobile number, alternate or landline number, email, address, Tax/GST number (marked B2B)
Device details	Device type, brand, model (always printed), colour, serial or IMEI number, accessories, hardware details
Service details	The services (always printed), comment, device condition checklist, initial quotation, job status, job type, service type, date, assigned staff, tags, custom fields, Dealer job ID (marked B2B)
Amounts & payment	Payment status, Advance payment, Part code on receipts, Discount
Item table columns	Quantity, Rate per item, Discount, Tax, HSN / SAC. Serial number, Item / service name and Amount are always printed
Service table columns	A4 only. Rate, quantity, discount, sub total, HSN / SAC, tax and tax amount. Service name and total are always printed
Business details	Your logo, name, address, phone, email, website, tax number and MSME number
Footer & branding	QR code (opens the job details), Payment QR code, Bank details, Signature, Note, Terms and Conditions, Date and time, Blank notes boxes on job sheet. Here you can also change each document’s printed title, for example “Tax Invoice”

Each document shows only the options that apply to it. For example, the job sheet has no item table columns.

Available on Basic and above

On the Lite plan, Custom fields and Payment QR code never print. They show an “Upgrade to Basic” badge.

Compare plans

A column needs something to show. A column you pick prints only when at least one item has a value for it. For example, Discount prints only when an item has a discount, and Tax only when the items carry tax. A business that isn’t registered for GST or tax doesn’t add tax, so its documents have no tax columns. See Tax columns are missing on my invoices.

Printed titles. A new business that’s registered for tax starts with “Tax Invoice” as its invoice title. One that isn’t starts with “Invoice”. You can change any title under Footer & branding.

Barcode labels and stickers

Labels and stickers have no theme and no “custom for this document” switch. Each one has a Label content section.

Label	What you can show or hide
Part label (Barcode labels)	Shop name and number, part name, barcode number, part code, price, warranty
Rental device label (Barcode labels)	Shop name and number, brand and model, device number, serial number, barcode number
Job sheet sticker (Sticker print, the technician copy)	Customer name and mobile, device details, device password, the services, comment, service type, assigned staff, due date, shop logo and name, QR code, and Ask for a note before printing
Delivery challan and AMC contract stickers (Sticker print)	Shop name and logo

With Ask for a note before printing on, staff type a short note each time they print the job sheet sticker, for example “Handle with care”. The note prints on the label.

Good to know

• The preview uses sample data, not your real customers. It shows the business’s own logo and details.
• The settings follow the document’s business, not the business in the switcher. If you print business A’s invoice while business B is picked, it prints with A’s settings. See Which business’s details print.
• Writing your terms. The terms text isn’t written here. See Terms and conditions on your documents.
• Technician copy on the A4 job sheet. A cut-off technician copy at the bottom of the A4 job sheet is a separate switch: Settings › App & account › General settings › Technician copy on job sheet. The same switch is in the settings gear on the Jobs list.