Settings: Team & access

Team & access is where you add your staff, set up commission and keep sign-ins safe. These screens apply to your whole BytePhase account. Staff work across all your businesses.

People

Employees

Settings › Team & access › Employees opens your staff list. Here you add staff, change their role, choose what each person can do, and turn logins off. See Add a staff member and Choose what a staff member can do. The number of staff logins depends on your plan. See bytephase.com/pricing.

Commission settings

Settings › Team & access › Commission settings. Needs the Standard plan or above, and the Commission feature turned on. Only staff allowed to manage commission see it.

Option	What it does	Default	Plan	Changes existing records?
Turn on commission	The main switch. When off, no commission is earned	Off	Standard and above	No, new payments only
Refund commission	Take commission back automatically when a job or sale is refunded, or keep it	Take it back	Standard and above	No
Where commission applies	Jobs and sales, Jobs only or Sales only	Jobs and sales	Standard and above	No
Fixed-amount commission is earned	For fixed amounts paid in parts: as the customer pays, on the first payment, or only when fully paid	As the customer pays	Standard and above	No
Auto-approve entries	Count every entry at once instead of approving each one	Off	Standard and above	No
Close the finished month on day	The day each month when the month before is frozen for payout, or Manual only	Manual only	Standard and above	No

See Pay staff commission on jobs and sales.

Security

Two-factor authentication

Settings › Team & access › Two-factor authentication. Not available on Lite and Basic. This screen sets up two-factor login for your own login. The same screen opens from Two-factor login in your profile menu.

Option	What it does	Default	Plan	Changes existing records?
Enable 2FA	Link an authenticator app to your login and get 8 backup codes	Off	Standard and above	No
Regenerate backup codes	Makes new backup codes. The old ones stop working. Needs your password	—	Standard and above	Old codes stop working
Disable 2FA	Removes the authenticator from your login. Needs your password	—	Standard and above	No
Sign in with Apple	Link Apple ID so you can sign in with Apple, or Remove the link	Not linked	—	No

The code is asked only when the shop requires it

BytePhase asks for the code at sign-in only while Require two-step login for staff is on in Settings › App & account › General settings. Turning that on signs every staff member out. See Turn on two-factor login for your staff.

Permissions

Settings › Team & access › Permissions is about your device, not staff rights. It shows whether BytePhase may use this phone’s or computer’s camera, location and notifications, and lets you allow them.

Option	What it does	Default	Plan	Changes existing records?
Notifications	Lets BytePhase show alerts for new jobs, payments and quotation replies	Asked after you sign in	—	No
Camera	Lets you take job photos and scan barcodes	Asked when first needed	—	No
Location	Used for pickup and drop routes and live tracking	Asked when first needed	—	No

To choose what a staff member can do in BytePhase, use the Permissions tab on their employee profile instead. See Choose what a staff member can do.